Terms & conditions
1. Agreement
By accessing or using this website and any browser-based tools made available on it (together, the "Services"), you agree to these terms. If you do not agree, do not use the Services. Separate written terms apply to contracted freight, warehousing, or consulting work.
2. Informational tools
The pallet, trailer, and warehouse planners are provided for general planning and illustration only. Outputs depend on the dimensions, weights, and options you enter. They are not a substitute for professional judgement, vehicle approvals, load securing rules, health and safety requirements, or applicable laws and regulations.
3. No warranty
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.
4. Limitation of liability
To the fullest extent permitted by law, Nexterra Logistics and its directors, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from or related to your use of the Services, even if advised of the possibility. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law (including death or personal injury caused by negligence, or fraud).
5. Acceptable use
You agree not to misuse the Services, including by attempting to gain unauthorised access, disrupting servers, scraping or overloading the site in a way that impairs others, or using the Services in violation of law. We may suspend or terminate access where we reasonably believe these terms have been breached.
6. Intellectual property
Content on this site (including branding, text, layout, and software) is owned by Nexterra Logistics or its licensors. You may not copy, modify, or distribute it except as allowed by law or with our prior written consent.
7. Privacy and cookies
Our Privacy policy and Cookie policy explain how we handle personal data and cookies.
8. Changes
We may update these terms. The "Last updated" date will change when we do. Your continued use after changes constitutes acceptance of the revised terms where permitted by law.
9. Governing law
These terms are governed by the laws of England and Wales, subject to mandatory consumer protections in your country of residence where they apply. The courts of England and Wales shall have exclusive jurisdiction, except where you are a consumer entitled to bring proceedings in your home courts.
10. Contact
For questions about these terms, use the contact options on our homepage or the details published on nexterragroup.co.uk.
